SALES ADMINISTRATOR
Location: Head Office – Altrincham, Cheshire
Job Type: Full-Time
An exciting opportunity has arisen to join Gunn JCB as a Sales Administrator within our Machinery Sales division.
We are seeking a highly organised and detail-oriented individual to support our sales operation at Head Office. This pivotal administrative role requires a professional approach, excellent communication skills, and a commitment to delivering outstanding customer service.
Key Responsibilities:
Customer Service & Communication
- Respond to telephone enquiries in a courteous and professional manner.
- Liaise effectively with internal departments to support the full sales process.
Order Processing & Invoicing
- Accurately process machinery orders and raise sales invoices.
- Ensure all documentation related to purchases and sales is completed promptly and to company standards.
Order Management & Coordination
- Monitor the status of machinery orders, coordinating with relevant teams to ensure timely delivery.
- Proactively follow up on outstanding orders and keep customers and internal colleagues informed of progress.
Internal Collaboration
- Work closely with the Service and Parts departments to resolve any vehicle-related queries.
- Verify correct installation of accessories and attachments prior to delivery.
Administration & Data Entry
- Enter sales and machine data accurately into internal systems.
- Maintain organised and up-to-date electronic and paper records, ensuring compliance with internal procedures.
Candidate Requirements:
- Previous experience in a similar administrative or sales support role (ideally within machinery, automotive, or a related commercial environment).
- Strong attention to detail and excellent organisational skills.
- Clear and confident communicator, both written and verbal.
- Proficient in Microsoft Office, with the ability to quickly learn internal systems (training will be provided).
- A team-orientated and proactive approach with a willingness to learn.
What We Offer:
- 21 days’ annual leave plus bank holidays
- Company pension scheme
- Free on-site parking
To apply: Please email an up-to-date CV to: enquiries@gunn-jcb.co.uk
USED EQUIPMENT SALES
About This Role
Are you a sales-driven professional with expertise in construction or MHE sales? We’re looking for a Used Asset Sales Executive to join our Sales team, focusing on all sectors of our used equipment range. In this role, you’ll be the driving force behind growing our used sales, optimising tender opportunities, and building relationships with a full range of customers.
- Develop and maintain relationships with customers across our assigned territory.
- Identify, pursue, and secure new business opportunities within the sectors in which we operate.
- Work collaboratively with our sales and operational teams to maximise asset disposal routes.
- Oversee asset disposals, ensuring the best possible returns on investments.
- Provide market insights and competitor analysis to support strategic business decisions.
About You
You’re a results-driven salesperson with experience in construction or MHE sales. You’re self-motivated, proactive, and thrive in a fast-paced, customer-facing environment.
- Proven sales experience in asset sales within the construction or MHE sector.
- Knowledge of construction equipment and the UK Marketplace.
- Ability to manage the full sales cycle, from lead generation to closing deals.
- Excellent communication and negotiation skills.
- Strong organisational abilities and a results-focused minds
To apply: Please email an up-to-date CV to: enquiries@gunn-jcb.co.uk
PARTS ADVISOR
Would you consider yourself a motivated, enthusiastic person with a keen eye for detail who will go the extra mile to get the job done? Are you looking for an opportunity to join an outstanding and prestigious organisation?
Are you looking for an opportunity that provides both challenges and rewards? Then look no further.
Due to continued expansion, we are currently seeking to recruit a Parts Advisor based from our Altrincham, Ruthin and Longridge Depot.
We are a small close-knit team that supports each other like a family. You will enjoy working closely alongside your experienced colleagues to deliver and maintain the highest levels of customer satisfaction that the industry has to offer.
Our rewards often come in the form of the satisfaction that doing the job well brings.
We are looking for a well-motivated individual with a desire to exceed our customers’ expectations in every way to work as part of an experienced and dedicated team.
About The Role
As a Parts Advisor, your main duties would include:
- Assisting with customer enquiries over the counter and on the phone.
- Working with service colleagues to arrange parts deliveries.
- Managing stock.
- Ordering parts via JCB’s online catalogue.
Liaising with our engineers who support our customers all over the country Detailed training will be given by your colleagues and our specialised training team, who have recently developed a bespoke training programme for our parts staff. This includes familiarisation sessions with the wide range of plant machinery that we provide and support, as well as some technical instruction to improve your understanding of how this equipment works.
This Parts Advisor position is a great opportunity for someone who is able to work independently. Once you have gained an understanding of our processes and procedures, you will be supported in developing this aspect of our parts business further, working closely with management to achieve the best standards of service in the industry.
If you have experience in parts, stock management, customer service, construction, plant, plant machinery, agriculture, JCB or as a parts advisor, we want to hear from you. Apply today!
Benefits
- 21 days paid holiday plus bank holidays.
- All additional hours are paid at an overtime rate (time and a half).
- Company pension scheme.
- Bonus scheme after qualifying period.
Essential Skills
- Previous experience in a Parts Department (ideally plant machinery)
- Full driving licence
- Excellent communication skills
- Flexible, customer-focused with good interpersonal skills
- Highly self-motivated ‘can-do’ attitude
- Ability to work on initiative
- Strives for excellence
- Desirable Skills
Some Automotive Or Other Mechanical Experience
Stock management skills and an understanding of obsolescence. Join our team as a Parts Advisor.
Take the first step – apply today!
To apply: Please email an up-to-date CV to: enquiries@gunn-jcb.co.uk
FIELD SERVICING ENGINEERS
Do you want the opportunity to join an outstanding and prestigious organisation? Are you looking for a role that provides both challenges and rewards? Then look no further. Due to continued expansion, We are currently seeking to recruit Field Based Servicing Engineers to work for our Servicing Team servicing our wide range of JCB machinery.
Experience working on Plant equipment within the construction industry would be an advantage coupled with a positive attitude and a flexible approach to work to provide our customers with unrivalled satisfaction. A competitive package is available for the right candidate.
Following initial training, your role will include:
- Servicing of all JCB equipment.
- Carrying out Routine Maintenance & Thorough Examinations
- Carrying out after-service repairs.
- Continued product training.
- Liaising with the service office & updating the customer.
- Parts ordering.
- Completing paperwork electronically via a laptop
Benefits
Company pension scheme, 21 days paid holiday, Company vehicle, Company uniform. Paid overtime.
Essential Skills
- Qualified as an engineer in this or a similar industry.
- Flexible
- Can do attitude
- The ability to be able to work on their own.
- Good communication skills.
- Computer literate.
- Competent in completing paperwork.
- Full driving License
- The drive to learn & to adapt to new technology.
Desired Skills
- Previous experience in the Plant industry.
To apply: Please email an up-to-date CV to: enquiries@gunn-jcb.co.uk
FIELD BREAKDOWN ENGINEERS
Would you consider yourself an experienced Field Service Engineer looking for an opportunity to join an outstanding and prestigious organisation?
Are you looking for an opportunity that provides both challenges and rewards? Then look no further.
Due to continued expansion, we are currently seeking to recruit experienced Field-based Breakdown Engineers to work from one of our depots. Experience working on JCB equipment within the construction industry would be an advantage, coupled with a positive attitude and a flexible approach to work to provide our customers with unrivalled satisfaction. A competitive package is available for the right candidate.
Following initial training, the role will consist of:
- Working on all JCB equipment.
- Carrying out on-site breakdown repairs & routine Maintenance
- Continued product training.
- Liaising with the service office & updating the customer.
- Parts ordering.
- Completing paperwork electronically.
Essential Skills
- Qualified as an engineer in this or a similar industry.
- Flexible
- Can do attitude
- The ability to be able to work on their own.
- Good communication skills.
- Computer literate.
- Competent in completing paperwork.
- Full driving License
- The drive to learn & to adapt to new technology.
Desired Skills
- Previous experience in the Plant industry.
Benefits
- Company pension scheme
- 21 days paid holiday
- company uniform
- Vehicle
- Ongoing training & development.
To apply: Please email an up-to-date CV to: enquiries@gunn-jcb.co.uk