PARTS ADVISOR
Would you consider yourself a motivated, enthusiastic person with a keen eye for detail who will go the extra mile to get the job done? Are you looking for an opportunity to join an outstanding and prestigious organisation?
Are you looking for an opportunity that provides both challenges and rewards? Then look no further.
Due to continued expansion, we are currently seeking to recruit a Parts Advisor based from our Altrincham, Ruthin and Longridge Depot.
We are a small close-knit team that supports each other like a family. You will enjoy working closely alongside your experienced colleagues to deliver and maintain the highest levels of customer satisfaction that the industry has to offer.
Our rewards often come in the form of the satisfaction that doing the job well brings.
We are looking for a well-motivated individual with a desire to exceed our customers’ expectations in every way to work as part of an experienced and dedicated team.
About The Role
As a Parts Advisor, your main duties would include:
- Assisting with customer enquiries over the counter and on the phone.
- Working with service colleagues to arrange parts deliveries.
- Managing stock.
- Ordering parts via JCB’s online catalogue.
Liaising with our engineers who support our customers all over the country Detailed training will be given by your colleagues and our specialised training team, who have recently developed a bespoke training programme for our parts staff. This includes familiarisation sessions with the wide range of plant machinery that we provide and support, as well as some technical instruction to improve your understanding of how this equipment works.
This Parts Advisor position is a great opportunity for someone who is able to work independently. Once you have gained an understanding of our processes and procedures, you will be supported in developing this aspect of our parts business further, working closely with management to achieve the best standards of service in the industry.
If you have experience in parts, stock management, customer service, construction, plant, plant machinery, agriculture, JCB or as a parts advisor, we want to hear from you. Apply today!
Benefits
- 21 days paid holiday plus bank holidays.
- All additional hours are paid at an overtime rate (time and a half).
- Company pension scheme.
- Bonus scheme after qualifying period.
Essential Skills
- Previous experience in a Parts Department (ideally plant machinery)
- Full driving licence
- Excellent communication skills
- Flexible, customer-focused with good interpersonal skills
- Highly self-motivated ‘can-do’ attitude
- Ability to work on initiative
- Strives for excellence
- Desirable Skills
Some Automotive Or Other Mechanical Experience
Stock management skills and an understanding of obsolescence. Join our team as a Parts Advisor.
Take the first step – apply today!
To apply: Please email an up-to-date CV to: enquiries@gunn-jcb.co.uk
FIELD SERVICING ENGINEERS
Do you want the opportunity to join an outstanding and prestigious organisation? Are you looking for a role that provides both challenges and rewards? Then look no further. Due to continued expansion, We are currently seeking to recruit Field Based Servicing Engineers to work for our Servicing Team servicing our wide range of JCB machinery.
Experience working on Plant equipment within the construction industry would be an advantage coupled with a positive attitude and a flexible approach to work to provide our customers with unrivalled satisfaction. A competitive package is available for the right candidate.
Following initial training, your role will include:
- Servicing of all JCB equipment.
- Carrying out Routine Maintenance & Thorough Examinations
- Carrying out after-service repairs.
- Continued product training.
- Liaising with the service office & updating the customer.
- Parts ordering.
- Completing paperwork electronically via a laptop
Benefits
Company pension scheme, 21 days paid holiday, Company vehicle, Company uniform. Paid overtime.
Essential Skills
- Qualified as an engineer in this or a similar industry.
- Flexible
- Can do attitude
- The ability to be able to work on their own.
- Good communication skills.
- Computer literate.
- Competent in completing paperwork.
- Full driving License
- The drive to learn & to adapt to new technology.
Desired Skills
- Previous experience in the Plant industry.
To apply: Please email an up-to-date CV to: enquiries@gunn-jcb.co.uk
FIELD BREAKDOWN ENGINEERS
Would you consider yourself an experienced Field Service Engineer looking for an opportunity to join an outstanding and prestigious organisation?
Are you looking for an opportunity that provides both challenges and rewards? Then look no further.
Due to continued expansion, we are currently seeking to recruit experienced Field-based Breakdown Engineers to work from one of our depots. Experience working on JCB equipment within the construction industry would be an advantage, coupled with a positive attitude and a flexible approach to work to provide our customers with unrivalled satisfaction. A competitive package is available for the right candidate.
Following initial training, the role will consist of:
- Working on all JCB equipment.
- Carrying out on-site breakdown repairs & routine Maintenance
- Continued product training.
- Liaising with the service office & updating the customer.
- Parts ordering.
- Completing paperwork electronically.
Essential Skills
- Qualified as an engineer in this or a similar industry.
- Flexible
- Can do attitude
- The ability to be able to work on their own.
- Good communication skills.
- Computer literate.
- Competent in completing paperwork.
- Full driving License
- The drive to learn & to adapt to new technology.
Desired Skills
- Previous experience in the Plant industry.
Benefits
- Company pension scheme
- 21 days paid holiday
- company uniform
- Vehicle
- Ongoing training & development.
To apply: Please email an up-to-date CV to: enquiries@gunn-jcb.co.uk